Refund Policy
Refund Policy
At Nomadic Mart, we understand that unforeseen circumstances may arise. Our refund policy is designed to be fair and reasonable. Please read it carefully before making a purchase.
General Refund Policy
Refunds are eligible under the following conditions
- If the service was not delivered within the specified timeframe
- If the service delivered does not match the description provided on our website
- If the service is proven to be defective or incorrect.
- the service was delivered as described and within the specified timeframe
- the dissatisfaction is due to a change of mind
- incorrect information was provided by the customer at the time of booking.
Specific Services Refund Policy
For all services offered by Nomadic Mart, including dummy tickets, cover letters for visa applications, hotel booking for visa purposes, and travel plans for visa purposes, refunds will be provided if the service is not delivered within the specified timeframe, does not meet the specified details, cannot be verified, or is not as described.
Refunds will not be provided if the service is delivered as described, on time, and meets the information provided by the customer
Refunds will not be provided if the service is delivered as described, on time, and meets the information provided by the customer
Refund Process
To request a refund, please contact us by emailing our customer service at Contact@nomadicmart.com with your order details and the reason for the refund request. Our team will review your request and may ask for additional information. You will be notified via email about the approval or denial of your refund request within 5-7 business days. Approved refunds will be processed through the original payment method used during the purchase. Please allow up to 14 business days for the refund to be credited to your account.
Changes To This Refund Policy
Nomadic Mart reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be posted on this page, and the date at the top will be updated accordingly
Contact Information
If you have any questions or concerns regarding this Refund Policy, please contact us via email at Contact@nomadicmart.com, or by phone at +44 0123456789.
Thank you for choosing Nomadic Mart. We appreciate your business and are committed to providing excellent customer service.
Thank you for choosing Nomadic Mart. We appreciate your business and are committed to providing excellent customer service.